FirstReplyPro
PRIVATE PILOT BUILT FOR HOME SERVICE PROS

You’re on the job.
Keep the next
conversation moving.

An AI-written first reply, right inside Thumbtack. It uses the available lead details and conversation to ask only for what is missing — a convenient time, the job address, or a photo of the item. You take over from there.

See how it works Your account.
Your conversation.

Live private pilot for one home service business. Registration is closed.

THE FIRST REPLY, HANDLED.01 / 03
JD
Jamie D.New project inquiry
EXAMPLE
Home repairSt. Johns, FL

Hi! I need help fixing a door that won’t close properly. Is this something you do?

FirstReplyPro AI first reply

Thanks for reaching out about the door that won’t close. What day and time would be convenient for you, and what’s the address for the job?

Your turn from here.Continue the conversation in Thumbtack.
One first reply.
A human takes it from there.

Illustrative conversation · not a Thumbtack screen

Designed around your workday

Inside Thumbtack

One tailored first reply

You stay in control

01 — THE WORKFLOW

A small step.
A better start.

The flow is simple: acknowledge a new inquiry, then leave the real conversation to you.

  1. 01

    A new lead arrives.

    A customer contacts your business on Thumbtack. FirstReplyPro receives the new inquiry through your authorized connection.

  2. 02

    Your first reply goes out.

    AI reviews the available project details and messages, writes a relevant first reply, and sends it automatically in the same conversation. It asks only for what is missing: a convenient time, the job address, or a photo or product link so you can give an accurate estimate.

  3. 03

    You take it from there.

    Check your usual Thumbtack notifications and open the app. Discuss the details, agree on a price, and book the work yourself.

02 — BUILT WITH BOUNDARIES

A first hello.
Not your replacement.

When you’re the estimator, the crew, and the front desk, even a short reply can wait. We’re building a little breathing room into that moment.

Read our privacy policy
01

A reply that reads the details.

The pilot uses Anthropic AI with the business owner’s instructions. It acknowledges the actual job and avoids asking questions the customer has already answered.

02

Quotes stay with you.

The first reply won’t commit to prices or appointment times. Those decisions belong to you.

03

The conversation stays put.

Customers hear from your business inside Thumbtack. No separate messaging app to manage.

03 — WHERE WE ARE

Starting small.
Building with care.

We’re running a private pilot for one home service business. Registration is currently closed.

PRIVATE PILOT · LIVE

Let’s talk.

Questions about the project or how we handle data?

support@firstreplypro.com